DTT's intelligent communications platform ICaaS™© a single interface to include global Unified Communications, Advanced Contact Centre and AI Agents (voice, video & messaging) with inbound and outbound capability and omni channel delivery of sms, web, messaging, text, Microsoft Teams, WhatsApp and more. The solution is encapsulated by security suites to include communication (voice, video & data) and device (laptop, mobile, desk phone) anti ransomware and hacking security. please provide all the features and benefits for businesses, their owners, employees and customers
Real-Time Messaging Instant text messaging for quick and efficient communication.
Voice and Video Calls High-quality voice and video calls for direct interaction.
Multimedia Sharing Share images, videos, documents, and other files easily.
Group Chats Facilitate group discussions with multiple participants.
End-to-End Encryption Ensures secure and private communication.
Business Profiles Professional business profiles to present company information.
Automated Messages Set up automated greeting, away, and quick reply messages.
Product Catalogs Showcase products and services directly within the chat.
Broadcast Lists Send messages to multiple contacts at once without creating a group.
Integration with CRM and Other Tools Seamless integration with CRM systems and other business tools for better customer management.
Message Statistics Analytics on messages sent, delivered, read, and responded to.
APIs for Automation Use WhatsApp Business API for advanced automation and integration.
Mobile and Desktop Access Use WhatsApp on both mobile devices and desktop for convenience.
Transform Your Brand
Revitalise your visual identity incorporated into DTT'S ICaaS™© platform and realign your messaging for the digital landscape with our strategic process. We’ll ensure your brand remains relevant and resonates with your audience. By starting with the customer, discover their needs and deliver solutions that meet their expectations, keeping your brand compelling and customer-focused.
