Resellers

Become a Partner with Uniti ICaaS™ If you want to become a reseller, partnering with us is the perfect choice. Becoming a channel partner with us couldn’t be simpler.


Strategic Marketing Solutions

Partner with us on the ICaaS™ Journey and step into the future of digital transformation. Our platform provides you with more tools and support than ever before, ensuring your success every step of the way.

Full Access to Our Platform: Gain complete access to our robust platform, offering you full management capabilities and significant revenue potential for success.

Partner Power

Industry-Leading Capabilities: Our platform is refining the industry and is built for the future of digital transformation, providing innovative IT and communications solutions.

Simplified Partner Model: The ethos of our telecom partner model is simplicity, control, and transformation, making it easy for you to thrive in a competitive market.

Revenue Growth: Maximise your earning potential with our comprehensive platform that supports your business growth and success.

Cutting-Edge Solutions: Offer your clients state-of-the-art solutions designed for the digital age, positioning your business as a leader in IT and communications.

Join us and become a partner today. Elevate your business, control your offerings, and transform your success with Uniti ICaaS™.

Unified Communication Hub

Centralised dashboard for managing all communication channels

Seamless switching between channels during interactions

Context Preservation

Maintain conversation history and context across all channels

Ability to resume interactions on different channels seamlessly

Real-Time Channel Switching

Ability to transition conversations between channels without losing context

One-click escalation from text-based to voice or video communication

Unified Customer Profiles

360-degree view of customer interactions across all channels

Integration with CRM systems for comprehensive customer data

Customisable Workflows

Ability to create channel-specific workflows for different teams

Automation of routine tasks and follow-ups

Multi-Channel Support

  • Voice calls (inbound and outbound)
  • Video calls and conferencing
  • Email integration
  • Live chat and chatbots
  • SMS and MMS messaging
  • Social media platforms (Facebook, Twitter, Instagram, LinkedIn)
  • Messaging apps (WhatsApp, WeChat, Telegram)
  • Web forms and callbacks
  • In-app messaging for mobile applications

intelligent Routing

  • AI-powered routing to the most appropriate team or agent based on inquiry type and channel
  • Skills-based routing for specialised inquiries

Automated Responses

  • AI-driven chatbots for initial inquiries and common questions
  • Templated responses for quick replies across channels

Proactive Engagement

  • Triggered outreach based on customer behaviour or predefined events
  • Personalised promotional campaigns across multiple channels



Ready to embark on a journey of digital transformation?

Let's turn your vision into reality. Contact us today to set your brand on the path to digital excellence with us.

Contact us