Outbound
Our proprietary ICaaS AI revolutionise the way you interact with customers through an incredibly powerful outbound calling AI Suite including: AI analytics, chat bots, entity recognition, keyword, sentiment & speech analysis, plus much more.
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Strategic Solutions
The Platform will handle online customer conversations without interruption; auto-transferring advanced cases to agents with no lengthy wait times.
Drive customer intent with Keyword Analysis
Automatically transcribe calls to optimise agent performance & training relating to the most common key phrases, customer requests, agency frequency plus more.
Sentiment Analysis: increase customer understanding
With market leading sentiment analysis you can drive customer satisfaction, harness intent signals and improve agent performance at scale.
Auto-filter interactions with Entity Recognition
Utilise entity search, custom categories and interaction grouping to create actionable insights to significantly speed up CX processes.
Build Your Digital Sales Force Today: Embrace the Future
The AI-Powered Platform Create outbound calling campaigns with speed and efficiency, optimised with advanced analytics to maximise engagement and monitor success with real-time information. Our platform is designed to:
Train and Ingest: Seamlessly integrate vital company and customer information, including help guidelines, FAQs, and sales conversion capabilities.
Comprehensive Support: Book appointments, send information, and explain products or services, all managed securely and engagingly.
Efficiency and Control: Control and manage your campaigns with ease, ensuring a secure and engaging experience for your customers.
Harness the power of AI to transform your sales operations. Sit back and let the platform do the hard work, optimising every step of your sales process for unparalleled efficiency and effectiveness.
Ready to embark on a journey of digital transformation?
Let's turn your vision into reality. Contact us today to set your brand on the path to digital excellence with us.