Mobile & Desk Phones

The platform powered by ICaaS™ offers robust support for both mobile and desk phones, ensuring seamless communication across your business operations.

 

man using IP phone inside room
gold iPhone 7 beside black and brown framed eyeglasses

Mobile & Desk Phones

Our platform integrates smoothly with a wide variety of mobile and desk phone systems, allowing you to manage calls, messages, and voicemails effortlessly. Whether you’re in the office or on the go, we keep you connected and accessible, enhancing productivity and ensuring you never miss an important call or message. Enjoy the flexibility of handling your communications from any device, and experience streamlined, reliable business communication with ICaaS™. 

An iPhone and a laptop on a wooden table

Features:

  1. Global Unified Communications
  2. Advanced Contact Center functionality
  3. AI Agents for voice, video, and messaging
  4. Inbound and outbound communication capabilities
  5. Omnichannel delivery (SMS, web, messaging, text, Microsoft Teams, WhatsApp, etc.)
  6. Integration with BYOD mobile phones and desk phones
  7. Comprehensive security suite for communication and devices
  8. Anti-ransomware and anti-hacking protection


Benefits For Business

  1. Increased operational efficiency through unified communications
  2. Enhanced customer service with advanced contact centre features
  3. Improved communication across departments (sales, technical, administration)
  4. Streamlined vendor and partner interactions
  5. Cost savings through BYOD integration
  6. Increased security for sensitive business communications
  7. Scalability to accommodate business growth
  8. Improved data analytics and insights from integrated communications


For Business Owners:

  1. Reduced overall communication costs
  2. Enhanced business continuity and disaster recovery capabilities
  3. Improved oversight of company-wide communications
  4. Better decision-making through comprehensive analytics
  5. Increased competitiveness through advanced technology adoption


 

For Customers:

  1. Enhanced customer experience through omnichannel support
  2. Faster resolution of queries and issues
  3. Personalised interactions through AI-powered agents
  4. Increased accessibility through multiple communication channels
  5. Improved security for personal and financial information
  6. Consistent experience across different touchpoints

 

For Resellers:

  1. Comprehensive solution to offer clients
  2. Potential for recurring revenue through subscription-based models
  3. Opportunity to provide value-added services (e.g., integration, training)
  4. Competitive advantage in offering cutting-edge communication solutions
  5. Ability to target a wide range of businesses across various industries

 

Mobile Phone brands


Apple

Samsung

Google

OnePlus

Xiaomi

Huawei

Oppo

Vivo

Motorola

Nokia

Sony

Realme

ASUS

ZTE

Desk Phone Brands

 Polycom (now part of Poly)

Cisco

Yealink

Grandstream

Avaya

Mitel

Snom

Fanvil

VTech

Panasonic

NEC

Alcatel-Lucent

AudioCodes

Gigaset